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The latest reports from users having issues in Chicago come from postal codes 60602, 60608, 60607, 60647, 60638, 60616, 60632 and 60622.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,491 ratings
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Problems in the last 24 hours in Chicago, Illinois
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Chicago and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (3%)
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Live Outage Map Near Chicago, Cook County, Illinois
The most recent Comcast Xfinity outage reports came from the following cities:Chicago, River Forest, Oak Lawn, La Grange Park, Burbank, La Grange, Oak Park, Westchester, Cicero, Park Ridge, Forest Park, Hickory Hills, Niles, Lincolnwood and Franklin Park.
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| City | Problem Type | Report Time |
|---|---|---|
 Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Wi-fi | |
| Chicago | Internet | |
| Chicago | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Chicago, Illinois
Latest outage, problems and issue reports in Chicago and nearby locations:
- Georgette Ginter (@GeorgetteGinter) reported fromChicago, Illinois
@Xfinity - very unhappy customer in Gladstone/Jefferson Pk - your text stated that your “improvement” work would be finished around 12:43! Here it is after 1 PM and I now had to take a PTO afternoon off! Please rectify this matter now or I will find a new internet provider!
- vincent vazquez (@vinnyvaz27) reported fromRiver Forest, Illinois
@Xfinity 3rd day in a row our service goes down. 4th day in the past week. We can’t work without service. Disruption to service seems to be a regular thing to deal with since we installed your service months ago. Some kind of discount, special, is in order.
- Tone Kapone (@ToneKapone33) reported fromChicago, Illinois
Talk about a weekend!!! Everyone over and not one person complained about slow WiFi... you know why... yup #xfinity #Ad
- Georgette Ginter (@GeorgetteGinter) reported fromChicago, Illinois
@Xfinity Yet again - another outage affecting Forest Glen/Jefferson Pk that is hindering my ability to #WFH! 3rd time in 7 days!#DoSomething
- IMALRYT (@IMALRYT) reported fromChicago, Illinois
@ATT huge mistake! I left @Xfinity to come back to AT&T! installed this AM surfing channels, I get error code trying to access their version of OnDemand. Call AT&T service & told that they can’t locate an account for me. On phone for past 2 hrs on hold only to get hung up on!
- Cubs Fan John Hamm (@fakeJohnStocco) reported fromChicago, Illinois
To Comcast and Marquee, GET A GOD DAMN DEAL DONE. Sincerely, almost every single Cubs fan.
- Miguel Cruz Jr (@CACRUZUSMC) reported fromChicago, Illinois
@comcastcares My service got worse!!!
- darsella (@darsella) reported fromChicago, Illinois
.@Xfinity please tell us in 60618 what is going on! Service has been out since 230p yesterday and the eta keeps moving. You know we all work from home. Help!
- Turon (@Pooptroops) reported fromChicago, Illinois
@Xfinity It says the outage has been fixed yet I still have no internet.
- Anne Pappas (@akpapp) reported fromChicago, Illinois
@Xfinity I called to move service yesterday and they had the incorrect address listed. When I called back the support agent I spoke to yesterday to correct it said I’d receive an email about the correction. Since he needed a supervisor. Help!
- Matt P. (@MatttttttP) reported fromChicago, Illinois
Comcast network is trash
- vincent vazquez (@vinnyvaz27) reported fromRiver Forest, Illinois
@comcast @Xfinity @comcastcares our services is down again, at what has become one of the regular occurrences at this time of day. I’m becoming increasingly fed up with this. @ABC7Chicago @nbcchicago
- Shelly (@shellyBmedia) reported fromChicago, Illinois
So, @comcast must be included in the nationwide outage. :(
- vincent vazquez (@vinnyvaz27) reported fromRiver Forest, Illinois
@comcastcares @xfinity Many of us depend on the service we pay you for, for our livelihoods. Without working service, we can’t work. Do what needs to be done to stop these month long regular service disruptions from happening.
- Alexandria 🇩🇪 (@_alexlevy) reported fromChicago, Illinois
@icorules I’ve never wanted any of the ‘new channels’ ever. I cut the cord for them 3 years ago when Comcast was trying to run a racket. Guess everyone’s a racket
- shanz (@_shvnzz) reported fromChicago, Illinois
@comcastcares @Xfinity @comcast Are there any outages? I have been experiencing issues since 6/28/20. unable to reach an agent over the phone.
- Claudia (@clearlyclaudia) reported fromChicago, Illinois
@Xfinity NO SIGNAL WHATSOEVER
- Lu. 🇬🇹 (@eldelaroca) reported fromChicago, Illinois
@comcastcares today I had tech come to my house to put a new internet cable. He was unprofessional, disrespectful and did not seem he wanted to work. He kept mumbling none sense and even told me his day started bad by coming. He left without telling me anything.. I’m beyond mad
- Taylor Bailey (@TaylorDeuce) reported fromOak Lawn, Illinois
Y’all customer service reps playing with me and I’m not having it. @comcastcares
- vincent vazquez (@vinnyvaz27) reported fromRiver Forest, Illinois
Let’s see how long before @Xfinity service goes down again. It’s an every few hours, every day occurrence now.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Alex the Red (mage), Keeper of Balance (@neigha_wolf) reported
I just wanna play final fantasy #FFXIV and watch #PokemonDay #PokemonDirect but comcast is crap and my internet has been out for 24 hours now.... I know...first world problems. But dang this is frustrating.
- Valpresious (@verysuperv) reported
@comcast your business plan is the worst. The connectivity issues are relentless and are causing serious disruptions in our company’s productivity. What’s the deal?
- draft.king. (@jnoog89) reported
Dawg Comcast is such a joke of a service
- Death Devils (@zach100101) reported fromRichmond, Indiana
@Xfinity WTF? I was made to update twice in an hour! Forced to every day! We’re thinking about going to Dish!
- SassyGirl914 (@ToniC8) reported
@stearnol Comcast is the absolute worst.
- Nick Winand (@nickwinand) reported
@TheMikeBagley @SiriusXMNASCAR Expecting mile and a halves to be a let down just like they have been the past few years with this awful package. Xfinity, on the other hand, should be an awesome race.
- Tanecia Smith (@Tanecia_S) reported
@Xfinity My phone number doesn't match to the account and I can't set up my wireless device because of it. Can you help, please?
- Hairy_Brute (@hairy_brute) reported
@comcast Have been trying to discuss my concerns about my recent bill with a live person from Comcast all week and still no luck. Terrible Customer Service! Let this be a warning to current/future customers. #FridayMotivation #FridayThoughts
- James (@Pocket_Aces77) reported
@comcastbusiness Get slow upload while Comcast pretends their internet is "fast".
- SB (@whatsonsecond) reported
@comcastcares I supposedly had an appointment for Saturday because boxes not working. Whatever was pushed through during the night fixed the problem. I went to cancel the appointment and saw it was never made. That's a problem!
