The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
Loading map, please wait...
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
Less
More
Check Current Status
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,072 ratings
Thank you!
Advertisem*nt
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Check Current StatusAdvertisem*nt
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 537 |
| Houston, TX | 402 |
| Washington, D.C., DC | 274 |
| Denver, CO | 260 |
| Philadelphia, PA | 245 |
| Atlanta, GA | 235 |
| Seattle, WA | 234 |
| Orlando, FL | 147 |
| Sacramento, CA | 147 |
| Boston, MA | 146 |
| San Francisco, CA | 145 |
| Indianapolis, IN | 137 |
| Miami, FL | 134 |
| Brooklyn, NY | 118 |
| Portland, OR | 115 |
| Detroit, MI | 114 |
| Littleton, CO | 104 |
| Minneapolis, MN | 103 |
| Jacksonville, FL | 97 |
| Oakland, CA | 96 |
| Salt Lake City, UT | 90 |
| Pittsburgh, PA | 86 |
| Baltimore, MD | 81 |
| New York City, NY | 75 |
| Tampa, FL | 60 |
| San Jose, CA | 60 |
| Knoxville, TN | 45 |
| Tacoma, WA | 42 |
| Reno, NV | 41 |
| Nashville, TN | 38 |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Dior (@DiorLmaoo) reported @FaZeSway comcast is so bad
- Ay Ay Ron (@Kazadi91) reported
@comcastcares there’s been an outage all day with different varying times. Is this going to reflect differently on my bill?
- Stephen Koza (@stephenkoza) reported
Update: Comcast doesn’t check their Twitter, but they do monitor exec inboxes for this sort of thing. Problem solved.
- Virtual Viper (@LaserDragons) reported
@charlesfitz I use my own cable modem, so you can image comcast's support scapegoat everytime I have an issue..
- Richard G 🇦🇺 (@Richard70003773) reported
@Breaking911 I wonder if comcast or one of the other really ******* terrible companies will be in charge of such.Feels like probably giving money to people who do not deserve it.Or wanting more people on twitter or some ****.
- Becky Lucid (@fannyseat) reported
xFinity issues - you must go through SM - #TomKarinshak this is horrible when some issues "conversation with a person" especially dealing with services! Call resulted in a different companies "pitch" horrible CS!
- Rosmel Cárdenas (@rosmelcardenas) reported
@comcast is the worst Customer Service ever. Nobody knows how resolve issues. They deny to transfer you with a Supervisor. Then somebody for an different department call you and have no clue about the issue. They call you back and when you return the call, nobody knows anything.
- Rebecca Felber (@RebeccaFelber) reported fromOakton, Virginia
@comcast so unbelievably frustrated with you. 4 times I have contacted CS to stop a router delivery, twice we were told it was taken care of and yet the router was just delivered to a house we don’t live at!!!! Someone needs to fix this immediately.
- Charles Fitzgerald (@charlesfitz) reported
@comcastcares When I get my backup network, going to connect a webcam facing the cable modem and will just send the Comcast tech a link when they ask which lights are blinking.
- JQuass (@JQuassOW) reported
@overwatchleague @LAValiant @Xfinity That's okay, this org deserve any support. I think ill pass.
- Alan (@thesecondalan) reported
@overwatchleague @LAValiant @Xfinity Can’t say I support the actions of the team, but I wish the best for the players!
- angie (@angiebtww) reported
@FaZeSway comcast terrible
- Theresa Amos (@TheresaAmos13) reported
Finally a text from @Xfinity to tell me a Tech is coming (at a time that requires me to cancel a previous obligation)! But JK!!!! A text says the Tech is here, but he must be invisible because an hour and a half later, still no one.
- Anubis Gremory (@Anubis_Gremory) reported
Welp never mined My internet is not up for streaming.. thanks comcast you suck
- sachin (@sachmath17) reported
Really just want to shout out @Xfinity for having some of the consistently worst customer service I’ve experienced. Moving my entire apartment was easier than getting my modem in my new place set up.
Advertisem*nt
Advertisem*nt
Advertisem*nt
